Owners and property managers want to know if there is an item that needs repair in your home. If you have a problem with any of the items listed, you should:
• Contact the rental owner or property manager first. You should document your request in writing and keep a copy. If there is water intrusion, a water leak or any water damage occurring to the property, contact the owner or property manager immediately.
• Allow a reasonable period of time for repair. In most cases, the owner or property manager will begin working on your request shortly after it is made. Repairs are typically made during normal business hours. Some repairs may take longer than others to complete.
Current law indicates that 30 days is a reasonable period of time to address most repairs but it also depends on the nature of the repair. Accommodating requests for access to make repairs will help expedite the process. If you have waited a reasonable period of time and the requested repair has not been made, contact the Code Enforcement Division to file a complaint.
Source: Long Beach Development Services, The following information is from, “A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities.”
To view the entire guide, please see dca.ca.gov/publications/landlordbook/catenant.pdf