03 Oct Difficult Residents
Are Difficult Residents Turning You into a Monster?!
Eliminate the horro and learn how to react and act in a way that will diffuse a difficult situation if it does arise. Recognize, manage and resolve conflicts and collaborate with your residents in a positivie way befoe the situation turns into a nightmare.
“Turn the light on”…
- What causes basic stress and conflict?
- Dealing with a resient that is never satisfied
- Ending the tenancy of a problem resident in a positive way
- Rights of the resident and management
Everything you need to know to tame the beast!
Wednesday, October 9, 2019
Registration: 9:30am Presentation: 10:00-12 noon
Where: AACSC Education Center, 333 W. Broadway, Suite 101, Long Beach, CA 90802
For information or registration call Rachael at 562.426.8342